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CEI

Customer Engagement Initiative

Together with Girl Scouts of the USA, our council introduced the Customer Engagement Initiative (CEI) in 2015. From a faster and easier joining and renewal process, to improved resources for volunteers, these interactive and user-friendly improvements are all about better serving Girl Scout members.

This exciting process has included a refreshed Girl Scout website, the launch of the Girl Scout Member Community and Volunteer Toolkit, and new for 2016: the launch of the Activities tab.

The Girl Scout Member Community provides easy-to-access services such as managing your personal profile, updating membership status, and browsing and registering for events through the new Activities tab.

The Volunteer Toolkit is a digital resource designed to make it dramatically easier for troop leaders to manage their troop, prepare for and lead meetings, and connect with other volunteers.

I don’t know how to get in to my Member Community (MyGS) account. What do I do?
Click on “MyGS” above and select “Member Profile,” which will direct you to the MyGS login screen. Your username should be the email address on your membership record (the email you used to sign up for Girl Scouts). If you are unsure of your password, click “Forgot Your Password” and follow the prompts to retrieve it. If you have forgotten the email address you signed up with or are having trouble retrieving your password, email answers@girlscoutsosw.org or call us at 800-338-5248 for additional support.

I need help!
Have a question about the Girl Scout Member Community, Volunteer Toolkit or the Activities tab? We’re here to help! Email your question to answers@girlscoutsosw.org or call us at 800-338-5248.