Coronavirus (COVID-19) Updates and Information for Members

Page last updated 5/12/2020 at 3 p.m.

At GSOSW, we are continuing to monitor the COVID-19 pandemic with a hopeful eye toward the future. We know girls and volunteers are eager to be together again, and we are, too. Much is still uncertain about the months ahead, and we do not have a reliable predictor of when it will be safe to gather in groups again. As always, the health and safety of girls, families, volunteers and staff is our highest priority. It is for this reason, and with a heavy heart, that we have made the decision to cancel overnight camp, day camp and Puentes programs for 2020, and extend the cancellation of all in-person Girl Scout activities through August 31, 2020.

For more information about refunds, Cookie Credit use, and details on how GSOSW made this decision, please view the Summer Program FAQs.

See important information about 2020 Girl Scout Cookie Program recognition distribution »

As this situation evolves, we will continue to provide you with relevant updates and guidance on this page to ensure that Girl Scouts remains a safe, fun, one-of-a-kind experience for all in our community.

TROOP AND SU MEETINGS AND EVENTS

All troop meetings, service unit meetings and Girl Scout activities must be cancelled or held virtually through August 31, 2020. Find helpful virtual meeting tips and tools and Girl Scout program resources below.

 
SERVICE CENTERS AND SHOPS 

All GSOSW service centers and Girl Scout shops are closed to the public until further notice. GSOSW staff are working from home as possible during this time. Support for members is available during business hours at answers@girlscoutsosw.org or 800-338-5248. For after-hours Girl Scout emergencies, please contact 800-626-6543.

Girl Scout Shop Information
You can shop safely from the comfort of your home with free standard shipping on all Girl Scout orders, no minimum! Shop local with GSOSW by emailing your order to shop@girlscoutsosw.org, or shop online with GSUSA at girlscoutshop.com. Please note: Cookie Credit is only accepted at local GSOSW shops and cannot be used at girlscoutshop.com. All uniforms, badges, Girl Scout Leadership Experience books and guides, and lots of fun items are available through the GSOSW shop. To order from a local GSOSW shop, you must place your order by email. Have a question or need support? Email us!

PROGRAM ACTIVITIES AND TRAINING

GSOSW is cancelling, holding virtually or postponing all council-run program activities and in-person training  (including all events listed in the current  Program Guide  and those offered by GSOSW program partners) through August 31, 2020. Full refunds will be issued for all cancelled activities and training run through GSOSW.

 
GIRL SCOUT OVERNIGHT CAMP, DAY CAMP AND PUENTES PROGRAMS

With a heavy heart, we announce the decision to cancel overnight camp, day camp and Puentes programs for 2020.  Summer programming is such a special part of who we are as Girl Scouts, and we know this news will be disappointing to hear. Girls look forward to these programs all year long, and we know the tremendous impact they have on girls’ independence, confidence and happiness. The decision to cancel these programs was not made lightly, and was informed by expert guidance from Girl Scouts of the USA, the American Camp Association, and national and local public health officials. While heartbreaking, we know this is the right decision in the best interest of girls, families, volunteers and staff. Nothing is more important to us than your health and safety. For more information on refunds, Cookie Credit use, and more, please view the Summer Program FAQs.

TROOP TRAVEL

Troops planning to travel through August 31, 2020, are required to cancel or postpone travel due to the ever-changing situation surrounding COVID-19. No new trips will be approved at this time. If your troop has travel planned during this time period and you have questions or need support, please contact  answers@girlscoutsosw.org  or 800-338-5248.

GIRL SCOUT PROPERTY USE

All Girl Scout properties will remain closed until further notice . If you have a reservation scheduled through August 31, 2020, a GSOSW representative will contact you with the option to request a refund or reschedule your reservation. New reservations will not be accepted at this time. Please view the Summer Program FAQs for more information.