Think back to all you’ve accomplished throughout your Girl Scout journey. You’ve helped your community, faced big challenges, discovered new passions, and made forever friends. So, what’s next? Anything you can dream up! There’s so much more to explore with your Girl Scout crew. Sign up for another year today and keep the excitement going.
Renew your Girl Scout membership before July 31 and be automatically entered to win some amazing experiences. Check out our slate of renewal benefits below, and get ready for your year of fun!
Receive these benefits:
* Please note that all adult volunteers attending troop camp or reserving GSOSW properties must have the following trainings/certifications: GSOSW Foundations, GSOSW Mandatory Reporter Training for Volunteers, a current Girl Scout membership, and a successful background check.
At least one adult attending must have current CPR/First Aid certification and Girl Scouts Inside & Out (Parts 1 and 2). Please contact email@example.com if you have any questions about training requirements.
Need help renewing your membership? We’ve got you covered! These helpful guides offer step-by-step support for renewal.
Why isn’t my username working?
Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact our Customer Care team.
Why am I not receiving the password reset emails?
The password reset emails come from firstname.lastname@example.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team to verify that your username/email address is correct.
How do I reset my password when I no longer have access to the email address associated with my account?
Our Customer Care team can easily change your username/email address without requiring you to recreate your account. Contact us to get started.
Why can’t I see my family when I log in?
There are a couple reasons this could happen:
Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our Customer Care team if you’d like to be listed as your household’s preferred contact.
You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our Customer Care team to merge the two accounts into one.
Why can’t I see my troop(s) when I log in?
There are several reasons this could happen:
Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
Check your member profile to make sure you’re listed as a volunteer in the troop.
Not all troop volunteers can access the troop tab. Contact us to see which volunteer roles they allow to access the tab.
If your background check has expired, you may lose access until it is up-to-date.
Our Customer Care team can provide additional support.
Absolutely! Troop funds can be used for girl and adult membership renewals! As with other important group decisions, this is an opportunity for a meaningful troop conversation. What a great chance for girls to exercise financial independence, practice girl-led financial decision-making, and enjoy the benefits of their collaborative efforts.
It depends! Girl Scouts can use their program credits to renew their own membership or someone else’s with their written approval. However, adult memberships cannot be renewed using program credits.
To renew your Girl Scout’s membership using her program credits, choose "Program Credits" as your payment option during checkout. Once you complete the renewal, a Girl Scout staff member will follow up to confirm program credit information and let you know about any remaining balance.
Financial assistance is available for renewing girls and adults renewing into specific roles.
If there is need, the primary caregiver for the household may request financial assistance for girl and adult memberships at the payment screen during online registration. Financial assistance may only be requested by an adult for a member of their own household. Troop leaders are encouraged to share with all troop families that financial assistance is available.
Girl Scout troops are encouraged to budget for their girls' memberships with troop funds (a collective troop decision). Girls can also use program or pathway credits earned through the Girl Scout Cookie and Fall Product Programs. With that in mind, Girl Scout staff will confirm during the process if your girl has program or pathway credits available that can cover some, or all, of the renewal fees.
To eliminate barriers to volunteer participation, financial assistance is available for adults renewing with the following volunteer roles:
For more information about financial assistance for Girl Scouts, check out our Financial Assistance FAQ.
Give us a call at 800-338-5248 or email us at email@example.com. Our team is available to help live Monday-Friday, 8 a.m. - 5 p.m. PT.