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Renew your Membership

Renew

Time to Renew, Girl Scout!

Connecting. Testing her strength. Making a difference. Renew today to make sure your Girl Scout continues to shine her brightest.

She’s ready to explore, learn, and create. She’s ready to come back.

Press play with Girl Scouts and watch her confidence soar.

Renewal Benefits

By renewing early, service units, troops and girls can take advantage of special benefits, including:

Renew by April 8, 2022 (deadline extended!):

  • Troops who renew at least two troop leaders and five girls by April 8 will be entered to win one of three $50 property credits
    • Property credit must be used during the 2023 membership year (October 1, 2022-September 30, 2023). Troops may reserve up to six months in advance.

Renew by May 13, 2022:

  • Access to the special Paint Your World Purple virtual event with actor and Girl Scout alum Kristen Bell on May 19! Be sure to renew and register for the event by May 13.

Renew by May 31, 2022:

  • Girls who renew by May 31 will receive a FREE renewal patch.
  • Service units who renew 60% or more of currently registered girls by May 31 will earn their Early Renewal Cookie Penny.
    • Early Renewal Cookie Penny amounts to one penny per box of cookies sold in the service unit.
    • Currently registered girls are measured as of March 1, 2022.

Renew by July 31, 2022:

  • Troops who renew at least two troop leaders and five girls by July 31 will receive a free gsZoom account or a one-year extension of existing gsZoom accounts.
  • Service units who have 70% of troops renewed with at least two (2) troop leaders and five (5) girls by July 31 will receive one free gsZoom account for service team use for the year.
    • Percentage of troops measured as of March 1, 2022.

Did You Know?

Troop funds can be used for girl and adult membership renewals! Just as with other important group decisions, this is an opportunity for a meaningful troop conversation. What a great chance for girls to exercise financial independence, practice girl-led financial decision making, and enjoy the benefits of their collaborative efforts. Individual girls can also use Cookie Credits for their own renewal.

Renewing with Program Credits?

If you are renewing your Girl Scout membership using program credits, please choose "Program Credits" as your payment option during checkout. If the program credits you plan to use were earned during the 2022 Girl Scout Cookie Program, please contact answers@girlscoutsosw.org for assistance.

Renewal Guides

These helpful guides offer step-by-step support for renewal.

Need additional support? Contact us at answers@girlscoutsosw.org!

renew today

Never been a member before? Join now.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.