General Questions
When can my girl start Girl Scouts? 
What is GSOSW’s tax ID?
What are Girl Scout Juliettes?
How do I use Program Credits (Cookie/Nut Credit) to purchase items from the GSOSW shop?
Will Girl Scouts table or participate in our school or local, family-friendly event (fun run, back-to-school night, school fair, flag ceremony, parade, etc)?
Membership Registration
Can I register for Girl Scouts by phone/paper?
Can I get a membership fee refunded?
I have moved to Oregon/SW Washington and was a Girl Scout in my old council, how do I join Girl Scouts of Oregon and SW Washington council?
How do I and/or my girl join/register for Girl Scouts?
How do I renew my/my girl’s annual membership?
How do I purchase a Lifetime Membership?
Can I use Program Credits (Cookie/Nut Credit) to pay for Girl Scout membership renewal?
Parents, Guardians, and Volunteers
I already have a background check with another volunteer organization. Can I submit that report to GSOSW instead?
How do I request a background check?
Do I need to upload any documents during the background check process?
Why is my background check telling me my birthday is wrong?
Why do I need a membership to volunteer?
Can parents attend troop meetings?
How do I reset my My GS account password?
How much does Girl Scout membership cost? Are there troop dues?
Is financial assistance available for new & renewing girl and adult members?
Is financial assistance available for my girl’s Girl Scout book and uniform?
Is financial assistance available for overnight camp?
Troops and Girl Scout Program
How do I start a new Girl Scout troop?
How do I move a girl/adult into a different troop?
I haven’t heard from a girl’s troop leader yet. What do I do?
How do I find my troop's details in MyAccount/MyGS?
How do I find a new troop for my girl? We just moved!
What do I do if I can’t find a troop for my girl?
How do we split off from our current troop and start a new troop?
Why can’t people find my troop?/How can I find a specific troop?
What is additional insurance (Supplemental Activity or Event Insurance) and how do I get it?
Girl Scout Cookie and Fall Product Programs
What do I do if the product I received is damaged or is bad quality?
How do I look up the balance of my Program Credits (Cookie/Nut Credit) card?
Why doesn't the Girl Scout Cookie Program run all year?
What if I don’t know my Girl Scout’s Program Credit number?
Properties
Can I reserve a property for a wedding or other event even if I’m not a Girl Scout member?
How do I reserve a property?
How do I cancel my property reservation?
Do I have to rent the whole property or can I just rent part of it?
